My interest was born from the convergence of two areas of my life. One is my vocation for teaching, and in particular for training adults in the workplace. I am fascinated by the human need to work on something meaningful and to find fulfilment through our work. I believe it is impossible to separate working or creating from the act of learning. One must go hand in hand with the other.

The other sphere is even more personal: I grew up with a very capable mother, a woman of leadership who fought for the rights of the most vulnerable. My mother is a woman of many lives (writer, dancer, mother of a large family, diplomat, NGO director and academic). But at the heart of it all was always an impressive ability to communicate. Throughout her life she won over many people and made friends all over the world. She was and always is true to herself; she is always listening and takes a genuine interest in others. This left a lasting impression on me and inspired me.

My services focus on capacity building and internal communication within organisations. I offer support to both individuals and teams on issues relating to internal and external communication: public speaking, communicating within a team, giving and receiving feedback, listening skills, and so on.

My clients are typically small and medium-sized organisations in Brussels or other European capitals, with international teams. I find that these types of organisations are the ones most in need of support with training and internal communication. They do not have extensive training and development programmes, but they do have a significant need for leadership and communication skills.

My support takes the form of courses, workshops, facilitation, coaching and regular support. I deliver training, but I also provide consultancy, offering specific ideas and advice on how to improve communication, processes, relationships and the working environment.

The January course was fun and informative, and that’s the key. When you’re learning something, especially as an adult, you need to have fun, have the chance to speak, have time to think and the opportunity to connect with people. My teaching and training are based on putting what’s taught into practice. My courses and coaching sessions are eye-opening experiences: it’s like trying on clothes with a style expert and leaving with a clear idea of what suits you and what’s best to avoid.

The new feature of the summer course is that we’re going to build a community. We see that there’s a huge need for professionals with this eagerness to learn to get to know one another and continue supporting each other.

The January course was fun and informative, and that’s the key. When you’re learning something, especially as an adult, you need to have fun, have the chance to speak, have time to think and the opportunity to connect with people. My teaching and training are based on putting what’s taught into practice. My courses and coaching sessions are eye-opening experiences: it’s like trying on clothes with a style expert and leaving with a clear idea of what suits you and what’s best to avoid.

The new feature of the summer course is that we’re going to build a community. We see that there’s a huge need for professionals with this eagerness to learn to get to know one another and continue supporting each other.

The best place to start is with the feedback you’ve received from your colleagues or your manager. If you’ve never received feedback on your communication skills, now is a good time to ask for it.

Next, it’s very important to get an outside perspective from a communication expert who can guide you, not only in identifying areas for improvement, but also in deciding what to focus on. Sometimes we get ‘lost’, especially in a world with so many resources and so much information.

The key is to consult someone and be open to receiving advice, to be open to learning. Because, let’s be honest, improving your communication has an immediate payoff: it influences your relationships with colleagues, your career, and the success of any project. And, most importantly, it helps you connect with others. That is the ultimate goal of human communication.

It has given me specific opportunities to share my knowledge of communication with other members and to meet many other people who, although not members, are drawn to the Chamber and its network. What I like most is the professionalism, the positive outlook and the diversity of projects and members.

Although I split my time between Brussels and Málaga, with the Chamber I feel as though I truly belong to a specific organisation, to a dynamic team that supports me in what I do and that really understands this life spent between two countries.